We accept virtually all graphic file formats for output. You may upload press-ready PDF files directly to our site. If you would like to upload layout files like QuarkXPress, InDesign, or PageMaker, first use the Collect feature in your layout program. This will gather all images and fonts required for your job. Once your files are collected into one folder, compress the folder using Stuffit or WinZip. The compressed file may be be uploaded to our site.
When we've set up your account in our system, you get an email from workflows@hhimaging.com with your user login and password. Save this email. You will use this login and password for all your future jobs each time you access the OnTimeProof system.
When you have placed your order, you'll receive
another email with a link to the OnTimeProof system. Once you have logged in, you may upload your job to us by clicking on the Jobs button on the left, then click on your job number. Look for the Manual Upload File box. Click on the Browse button and navigate to the file you wish to upload. You may also post messages and special instructions to us on this page at any time while your job is in production.
When a PDF proof is ready for you to view, you will receive another email with a link to your job again. If you're not still logged in, you need to log in again. Click on the Jobs button & your job number, and then you may download the PDF and view it in or print it from Acrobat.
If you have corrections, you may either post a message to us at the site and have us make the corrections for you, or you may upload a new corrected file. We will have you review a new PDF proof for any given page(s) anytime a new correction is made.
To approve your job, simply click on the Job Approval button on the same page and we will output plates and print your job.
For any upload, note or approval on the OnTimeProof site, we will be automatically notified and no other communication is needed. Of course, you should always feel free to call us directly at any time with any questions or concerns you may have. We're always happy to hear from you.